Privacy Policy

Last Updated: September 2026

1. Introduction

Zitofaa Casino & Resort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, mailing address, payment information
• Reservation Information: Check-in/check-out dates, room preferences, special requests
• Identification Information: Government-issued ID details (required for check-in and casino access)
• Usage Data: IP address, browser type, device information, pages visited, time spent on site
• Casino Data: Player rewards account information, gaming activity (for rewards program members)

3. How We Use Your Information

We use the information we collect for various purposes:

• To process and confirm reservations
• To provide customer service and support
• To manage player rewards and loyalty programs
• To send promotional offers and marketing communications (with your consent)
• To improve our website, services, and guest experience
• To comply with legal obligations and gaming regulations
• To detect, prevent, and address fraudulent activity

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party companies that perform services on our behalf (payment processors, reservation systems, etc.)
• Legal Requirements: When required by law, court order, or government regulation
• Gaming Authorities: With Nevada Gaming Commission and other regulatory bodies as required
• Business Transfers: In connection with a merger, sale, or transfer of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for their marketing purposes.

5. Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI DSS compliant providers
• Access controls and authentication systems
• Regular security audits and assessments
• Employee training on data protection practices

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Reservation records are typically retained for 7 years to comply with accounting and legal requirements. Casino gaming data may be retained longer as required by gaming regulations.

8. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected]

9. Children's Privacy

Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (702) 777-7777
• Address: 777 Lucky Lane, NV 89109