Terms of Service

Please read our terms and conditions carefully

Last Updated: September 2026

1. Acceptance of Terms

By accessing or using the Zitofaa Casino & Resort website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. Zitofaa reserves the right to modify these terms at any time without prior notice.

2. Booking Policy

All reservations are subject to availability and confirmation. A valid credit card is required to secure all reservations. The following policies apply:

  • Check-in time is 3:00 PM and check-out time is 11:00 AM
  • Early check-in and late check-out requests are subject to availability and may incur additional charges
  • Guests must be 21 years or older to check into the hotel
  • A valid government-issued photo ID is required at check-in
  • Maximum occupancy per room varies by room type

3. Cancellation Policy

Our cancellation policy is as follows:

  • Free cancellation is available up to 48 hours before check-in
  • Cancellations made within 48 hours but more than 24 hours before check-in will incur a charge of one night's room rate
  • Cancellations made within 24 hours of check-in or no-shows will be charged for the entire reservation
  • Special event and holiday reservations may have different cancellation policies
  • Cancellations must be made in writing via email or phone

4. Payment Policy

Payment terms and conditions:

  • We accept major credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards are accepted with valid identification
  • Cash payments require a security deposit
  • A security deposit may be authorized on your credit card at check-in
  • All prices are in USD and subject to applicable taxes and fees

5. Guest Conduct and Policies

Guests are expected to conduct themselves in a respectful manner. The following behaviors are prohibited:

  • Illegal activities of any kind
  • Disruptive behavior that disturbs other guests
  • Damage to hotel property
  • Smoking in non-smoking rooms and areas
  • Violation of local, state, or federal laws
  • Unauthorized parties or gatherings in guest rooms

Zitofaa reserves the right to evict any guest who violates these policies without refund.

6. Casino and Gaming Policies

Additional policies specific to our casino operations:

  • Must be 21 years or older to enter the casino floor
  • Valid government-issued ID required for casino entry
  • All gaming is subject to Nevada Gaming Commission regulations
  • Self-exclusion programs are available upon request
  • Please refer to our Responsible Gaming policy for more information

7. Liability and Disclaimer

Zitofaa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. We are not responsible for loss or damage to personal property, except where caused by our negligence.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Zitofaa Casino & Resort and protected by copyright laws. Unauthorized use is prohibited.

10. Governing Law

These Terms of Service are governed by the laws of the State of Nevada and the United States of America. Any disputes shall be resolved in the courts of Clark County, Nevada.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

By making a reservation or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.